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We take the roots that worked for centuries in India and use Canadian technology to prove why they work.

Privacy Policy

Privacy Policy & Medical Disclaimer

This page explains how OLD ROOTZ collects, uses, and protects your information when you visit our website. It also includes important medical and supplement safety information related to our nutraceutical products.

Introduction

OLD ROOTZ values your privacy and is committed to protecting your personal information. This privacy policy describes how we collect, use, and safeguard your information when you interact with our website.

By accessing our website or purchasing products from our store, you agree to the practices described in this policy.

Information We Collect

When you visit or place an order on the OLD ROOTZ website, we may collect certain personal information including:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through payment gateways)
  • Device information and browsing behavior

This information helps us process orders, improve customer experience, and provide better service.

How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and delivering your orders
  • Communicating with customers about orders or inquiries
  • Improving website functionality and customer experience
  • Providing customer support
  • Sending promotional offers or updates (if you opt in)

Payment Security

All payment transactions are processed through secure and trusted third-party payment gateways.

OLD ROOTZ does not store or have direct access to your complete credit or debit card details.

Payment providers follow industry-standard encryption and security practices to protect your financial information.

Cookies & Website Analytics

Our website may use cookies and tracking technologies to improve user experience and analyze website performance.

Cookies help us understand how visitors interact with the website and allow us to improve navigation, speed, and functionality.

You can disable cookies through your browser settings if you prefer not to allow them.

Third-Party Services

OLD ROOTZ may use trusted third-party services such as payment processors, logistics providers, and analytics tools to operate our business.

These third-party services only receive the information necessary to perform their services and are required to protect your data.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

User Rights

You may request to update, correct, or delete your personal information by contacting our support team.

We respect your rights regarding your personal data and will respond to reasonable requests in accordance with applicable laws.

Medical Disclaimer

The products sold on the OLD ROOTZ website are nutraceutical supplements intended to support general wellness, fitness, and nutritional needs.

These products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for informational purposes only and should not be considered medical advice.

Supplement Safety Notice

Before using any dietary supplement, you should consult with a qualified healthcare professional, especially if you:

  • Have a medical condition
  • Are pregnant or breastfeeding
  • Are taking medications
  • Have allergies or sensitivities

Always follow the recommended usage instructions provided on the product label.

Policy Updates

OLD ROOTZ reserves the right to update or modify this privacy policy and disclaimer at any time.

Changes will be reflected on this page, and users are encouraged to review the policy periodically.

Important: By using the OLD ROOTZ website and purchasing our products, you acknowledge that you have read and agreed to this Privacy Policy and Medical Disclaimer.